ASQ Quality Management
Division Webinar
Cost of Quality: Linkages from
Office to Factory
Are you curious about cost of good and bad
quality, and can you connect production wastes to office wastes?
If so, then you will want to join Douglas C. Wood
on Tuesday, September 5, 2017 at 6:30 am
Central/ 5:00 pm India time to learn about the basic definitions of cost of
quality, and see connections between shop floor issues and office issues.
The purpose of this talk is to provide an update
beyond the current textbooks on this senior manager subject. As world economies
shift to more automation, and close connections are forged between office work and
production work, we need to go beyond the factory paradigm used in current textbooks
for the partial and misleading term, ‘cost of poor quality.’
This webinar is for you if you are:
·
CXO level seeking better
integration
·
Director level seeking to
connect improvement effort to strategy
·
Manager level struggling with
disconnects in a medium or large firm
·
Quality practitioner/
contributor seeking to gain management support
In this informative 45-minute webinar, you will learn:
- See how office wastes are
precursors to factory wastes
- Find factory wastes, then link
them to office activities
- Find inexpensive office fixes to
measured waste
- Discover options for helping
leadership understand and take action
Do
not miss this talk by the foremost expert in quality costs today. You already
know you need top management buy in; this is how to gain that crucial attribute.
Douglas C. Wood
Mr. Wood has taught and work in the areas of office waste,
root cause analysis, performance measurement, various ASQ certifications in
quality management and engineering, Lean, Six Sigma, cost of quality, statistics,
and failure modes and effects analysis. His teaching approach is one that
provides interesting and applicable stories to show why the key points are
important. He goes beyond providing tools and shows how tools and approaches
fit in context, providing supporting material for further learning.
Mr. Wood has been an examiner with the Kansas and the
Missouri quality awards, and authored "The Executive Guide to
Understanding and Implementing Quality Cost Programs", (ASQ Press 2007);
edited "Principles of Quality Cost: Financial Measures for Strategic
Implementation of Quality Management" 4th ed. (ASQ Press 2013).
He also contributed to the Certified Manager of Quality/ Organizational
Excellence Handbook 4th Edition (ASQ Press, 2014).
His firm DC Wood Consulting LLC has worked with clients in
manufacturing, healthcare, and transactional businesses. He has more 30 years of
experience in work design and quality. His company's website is www.dcwoodconsulting.com.
Date: Tuesday, September 5, 2017
Time: 7:30 am ET/ 6:30 am CT/ 5:30 am MT/ 4:30 am
PT/ 5:00 pm IST
Duration: 45 minutes
Presenter: Douglas C. Wood
Please use this link to attend
this webinar or to ask questions prior to the webinar:
Attend by Phone:
Guest pin code: 204169#
Primary dial in number: (206) 402-0100
Secondary dial in number: (331) 333-4608
Full list of dial in Numbers:
http://InstantTeleseminar.com/Local/?eventid=99128010
Guest pin code: 204169#
Primary dial in number: (206) 402-0100
Secondary dial in number: (331) 333-4608
Full list of dial in Numbers:
http://InstantTeleseminar.com/Local/?eventid=99128010

Will this be offered in the future for West Coast participants? (4:30 am not really feasible). Thanks-
ReplyDeleteWill this Webinar be recorded and available for playback? (I have another ASQ commitment that evening).
ReplyDelete